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Shipping & Returns

About Our Products:

Due to the nature of our products, no two pieces are identical (in some cases). If an item is pictured for sale, and you would like to see other samples that we may carry, please contact us and we can email you a digital photo.

We understand the difficulty of trying to order something based on a picture or description. If you have any questions or require additional information, please contact us and we will do our best to help you.

Pricing:

Prices are subject to change without notice.

Although our staff works diligently to ensure accuracy of descriptions and prices, we reserve the right to correct typographical errors.

Sales Tax Guidelines:

A 6% sales tax will be charged for all orders billed or shipped to a Michigan address.

Shipping Information:
If the product ordered is currently in stock, we usually ship the order within 48 hours. We ship via FedEx and the U.S. Postal Service within the continental U.S. depending on the rate of the package. For other areas, contact us for a quote. Also, if customer would prefer certain method (either FedEx or the U.S. Postal Service), you can specify, but this may change the rate which you are charged.

Media Mail can only be used for orders that qualify.  This includes orders that contain only books, DVDs, and CDs.  

If you have any questions or would like an exact ship date, please contact us via email or phone.

Security & Privacy of Information:

Our System incorporates secure server software that encrypts all information to protect your privacy and sensitive information including all credit card data.

Copper World Inc Does not sell or trade your personal information to any third parties.

Return Policy:

Our return policy is simple: Your complete satisfaction with all of our merchandise is guaranteed. If you are unhappy with your purchase for any reason, please return the item within 30 days of delivery. When we have received any returns and are satisfied that they are in the same condition in which they were sent out, we will issue a refund for the merchandise only. Shipping is non-refundable unless the return is due to an error on our part. Do not forget to insure all packages.

We do offer free shipping from time to time on some items.  We are not able to offer free returns unless an error was made on our end.  
Items shipped with Free Shipping are subject to a reduced refund if returned to cover our cost of the original shipment. Please call or email us prior to returning product.

No Refunds on customized or special orders, unless there was an error on our part. 

Please contact Copper World prior to mailing return items for a return authorization.

If there are any Questions, feel free to contact us via email, phone, or mail:

 

Copper World Inc
101 Fifth Street
Calumet, Michigan, 49913
(906) 337-4016
admin@calumetcopper.com

 

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